Intune Remote Support

Intune Remote SupportProper maintenance and constant monitoring of system components such as operating system, database engine and applications is vital. Intune Systems Management is the complete solution for remote server, systems, database monitoring and administration. It ensures the stability and reliability of mission-critical business applications. The daily monitoring and proactive maintenance of independent system components offered by Intune, help secure business continuity.

Intune is designed to monitor, alert and support offsite IT outsourcing to medical practices, businesses, and government organizations nationwide. Intune empowers organizations with the information required to plan for the future through its capability to monitor performance and growth trends of systems and database.

Intune Sevice Delivery Diagram

Intune utilizes secure and high speed network connections to manage, operate, maintain and support a customer’s system on a daily basis.

Highlights

  • System tune-ups and audit
  • OS and database updates / upgrades
  • System support services
  • Network & firewall review and security
  • Backup and recovery policy review
  • Backup plan and software configuration
  • Systems alerting

Benefits

Minimize Cost – KG Intechgra’s Intune allows for readily available remote support and monitoring of system components, minimizing costs while still maintaining high levels of quality. Monitored and maintained by KG Intechgra’s finest IT staffs, servers are constantly updated and are ensured that performance is always at its peak. Our proactive approach stays a step ahead of potential issues.

Optimizes Business – Businesses today prefer proactive alerts over post-mortem analysis to stay a step ahead of competition and to be quick to respond to any crisis even before it escalates. This is why Intune equips businesses with alerts to take the necessary steps to minimize risks and utilize the insight gained to improve its results. With Intune organizations gain instant control over the system and help improve their service and delivery.

Improves Performance – Organizations are on the look out for solutions that help them deliver consistently and efficiently. Intune’s remote maintenance and monitoring capabilities empower service technicians to remove performance barriers and ensure that systems are functioning at its peak, providing businesses with just the performance optimization they need.

Features

System Evaluation –  Intune is built to keep all systems up-to-date and on the go. Intune allows performance experts at KG Intechgra analyze the operating system and database to identify performance barriers present within the system.

Tune-Ups – Using standards and procedures that support ease of maintenance and superior performance, Intune ensures the complete configuration and the optimally tuned operating system.

Continuous Monitoring –  The continuous monitoring of operating system, database engine and applications by Intune improves server and database performance, enhance life of system components, monitor the effectiveness of maintenance and identify areas of performance loss.

Proactive Alerts –  Proactive alerts help the team to evaluate risks and control issues even before they arise.

Recovery Plan – The Intune package provides a backup recovery plan which is available for single systems or the entire enterprise. The recovery plan can take into account either the existing infrastructure or can include the integration of new backup subsystems into the environment.

Regular Reporting and Analysis – Intune features analysis capabilities and dynamic reporting features that provide information on performance of systems and database. Organizations can plan for the month ahead based on the maintenance and analysis of critical components.